Privacy policy

NUUX23 ZURICH SWITZERLAND
Effective Date: July 14, 2025

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Swiss Data Protection Act (revDSG), the EU General Data Protection Regulation (GDPR), and the terms of our platform provider, Shopify.

1. Data Controller

NUUX23 ZURICH SWITZERLAND
Represented by: NUUX23 GmbH
Location: Zurich, Switzerland
Contact: info@nuux23.com

2. Types of Data Collected

a) Data you provide voluntarily

  • Name, email address, phone number, shipping address
  • Payment details (e.g. via Shopify Payments, PayPal, etc.)
  • Newsletter sign-up, contact forms, comments

b) Data collected automatically

  • IP address, browser type, language, operating system, access times
  • Pages visited, duration of visit, referrer URLs

c) Device & Cookie data

  • Device type, screen resolution, unique device ID
  • Location data (if permitted by user)
  • Cookies and tracking technologies (see Cookie Policy)

3. Purpose of Data Processing

  • We only process personal data where a legal basis applies:
  • Contract performance (e.g. order processing, shipping, customer support)
  • Consent (e.g. newsletter subscription)
  • Legitimate interests (e.g. website optimization, marketing analysis)
  • Legal obligations (e.g. tax record retention)

4. Third-Party Services & Tools

We use trusted third-party services to provide our website and services like

  • Shopify (e-commerce platform, hosting, checkout, payment processing)
  • Google Analytics (website analytics)
  • Klaviyo (email marketing)
  • Meta / TikTok Pixel (advertising tracking)

By using our site, you also agree to the terms and privacy policies of these service providers.

5. International Data Transfers

Because our infrastructure is based on Shopify, your data may be processed outside of Switzerland and the EEA (e.g. in Canada or the USA). Shopify relies on recognized legal mechanisms (e.g. Standard Contractual Clauses) to ensure adequate data protection.

6. Data Retention & Deletion

Personal data is stored only for as long as necessary for the purposes stated or as required by law. Afterwards, the data is deleted or anonymized.

7. Your Rights

In accordance with revDSG and GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to direct marketing

To exercise these rights, contact us at: info@nuux23.com

8. Data Security

We implement technical and organizational measures to protect your data (e.g. SSL encryption, access control).

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page.
Last updated: July 14, 2025

10. Contact

If you have questions about this Privacy Policy or how your data is handled:
info@nuux23.com